NOTICE FOR FAMILIES REGARDING CORONAVIRUS
HOW CORONAVIRUS MAY AFFECT FUNERALS
our office will be open for appointments only.
most arrangements will be still made via telephone where possible.
our phones will still be answered as normal. if you have any questions please call on 01491 825222.
The Deceased Management Advisory Group has issued updated guidance on funeral gatherings. It states that social distancing guidelines are advised, with mourners from different households remaining at least two metres apart. Our local cemeteries and Crematoria have also limited attendance at services, this varies depending on the location please contact us for the current numbers.
With the latest government guidance all locations are now advising hand sanitiser to be used before entering and the wearing of face coverings during the service. We will give you the most up to date and relevant advice when you contact us.
The way Death Registration happens has also changed at this time, once the family has contacted the Deceased's GP or out of hours Doctor they will now send the Medical Certificate of Cause of Death directly to the registrar. The family will then need to make an appointment with the Registrar as normal (details can be found here). However these appointments will now all be conducted over the telephone and the Death certificates will be sent directly to the family and the relevent paperwork will be e-mailed directly to ourselves.
We would like to provide reassurance that our commitment to caring for bereaved people and their loved ones will remain steadfast throughout this period of uncertainty and disruption.
In our efforts to protect families and everyone involved in arranging funerals, we are implementing a range of infection control options in line with the latest advice given by Public Health England. We are also working with partners, such as Minister's, Celebrants, local crematoria and burial grounds, to ensure we comply with their coronavirus procedures.
As such, we find ourselves in a position of increased risk to health, and at risk of furthering the spread of coronavirus, we will now be taking the following actions:
● Funeral arrangements are to be made mainly over the phone, with any forms that require signing being e-mailed or posted.
● No funerals will be arranged until registration of the death has been carried out.
● Services at any venue could be cancelled. This could result in funeral services at crematoria being ‘live-streamed’ via the internet. We would provide advice aimed at ensuring everyone who needs to view the service is able to do so.
● Service times at crematoria could be adjusted and/or reduced to allow for increased demand for services.
● Staff sharing. In the event of widespread staff illness, we have a contingency plan in place with other local family-run and well-respected funeral directors to share personnel if required.
● Rest assured you will still see the same high standards of care and professionalism from all of our partner organisations.
● The funeral director and staff will not remain in a chapel or other venue during the service. They will remain close by, outside, ready to assist you when required.
● In the case of coronavirus related deaths, we may have to arrange a prompt funeral to prevent unnecessary storage and handling of the deceased.
● Outside organisations will impose rules and restrictions – we will adapt our working practices to follow these.
● Our staff sometimes find that a client will want to give them a kiss or hug to say thank you for supporting them through a difficult time. We politely ask that you refrain from doing this during this period.
Should you still wish attend a service, we kindly request:
Please do not attend if you are displaying any of the symptoms of coronavirus.
Please do not attend if you have come into contact with someone with coronavirus.
Please do not attend if you have visited the “risk” countries within the last 14 days or have come into contact with people returning from those countries within the last 14 days.
Please do not attend if feeling generally unwell.
We thank you for your understanding at this very testing time.
We will endeavor to keep you informed of any changes as soon as possible
If you have any Questions please call us on 01491 825222
The church of England has issued the statement linked below:
This has never been known before and our hearts go out to anyone who has been bereaved at this time... we are working hard to keep everyone informed and up to date.
Useful Links for up to date guidance
Church of England
● Many thanks to H Porter & Sons for their help in the preparation of this notice.